Policies

Returns and Exchanges

All Sales are Final

Domestic: Our products are gauranteed to be free of defect. If, in the unfortunate circumstance a pedal malfunctions, we will either exchange if we are able to do so or refund. Shipping labels will be provided by Sound shoppe at no additional cost. We do provide ample demonstration videos from various musicians to help you choose wisely. We also provide manuals when we are able. If you have questions please ask. There should be no reason your pedal is not what you expected. If, during the life of your pedal, you experience problems, we will direct you through the proper channels from the manufacture for assistance.

International: Logistically, we will not be able to provide a label. You may also be asked to return to the manufacturer. Each case is different but you will be compensated appropriately.